For further information or to request a quotation, please contact the Professional Education Courses Unit on:
Enquiries Phone: 02 5114 5573
Enquiries Email: ProfEdCourses@adfa.edu.au
The organisational structure is one of the most important factors in the organisations productivity and success. However, this importance is not well understood in most of the Australian governmental and non-governmental organisations. By the end of this course, through several highly engaging workshops, participants will be able to demonstrate the importance of the business architecture. Participants will also have a good understanding of the steps involved in business transformation and building an agile and productive process structure.
The following questions are addressed in this course:
Dr Ali Khosravi is a Senior Consultant at Excellencers Co. He has completed his PhD at Macquarie University, Sydney and has led more than 30 Business Improvement projects within a range of industries including health, education, telecommunication, construction, water and sewerage, power generation and distribution, food, automotive, oil drilling, and a two-billion-dollar oil refinery and petrochemical complex project where he was in charge of the whole feasibility study. His main fields of expertise include Business Excellence and Business Process / Performance Management. He has published articles in international journals such as Business Process Management Journal and Total Quality Management and Business Excellence Journal.
Discussing work division and why it matters followed by two workshops to show our bias in business architecture and the result of this bias.
Discussing customer values followed by defining process, process diagram, process measures and P8 Model. There will be also a brief presentation on process map, policy and procedure documents. This section includes three workshops to demonstrate customer values and how to make a single process diagram and process measures.
Discussing process-based (also known as process-oriented) structure and its difference with traditional functional structure. This section includes a workshop to build a process-based structure.
Discussing Business Process Re-engineering (BPR) and why most re-engineering projects fail. This is followed by a presentation on Business Process Rearrangement and Renaming (BPR2) followed by three BPR2 workshops.
Courses will be held subject to sufficient registrations. UNSW Canberra reserves the right to cancel a course up to five working days prior to commencement of the course. If a course is cancelled, you will have the opportunity to transfer your registration or be issued a full refund. If registrant cancels within 10 days of course commencement, a 50% registration fee will apply. UNSW Canberra is a registered ACT provider under ESOS Act 2000-CRICOS provider Code 00098G.